Frequently Asked Questions
Why choose titanium over traditional kitchen materials?
Titanium outperforms conventional materials in almost every way:
- No PFAS, no Teflon, no microplastics
- A cleaner and safer surface for cooking
- Highly resistant to corrosion and scratches
- 100% recyclable
Is titanium safe for contact with food?
Yes. Titanium is non-reactive, does not leach into food, and is widely used in medical applications due to its purity.
How do Walter’s products compare to non-stick coatings?
Titanium does not rely on coatings. It develops a natural patina over time and requires minimal maintenance.
Are titanium kitchen products dishwasher safe?
Yes. All our pure titanium products are dishwasher safe and resistant to heat and cleaning agents.
How long do Walter’s titanium products last?
Unlike coated cookware, titanium does not wear out. With proper use, it lasts for decades.
Are Walter’s products environmentally friendly?
Yes. Titanium is fully recyclable, and our focus on long-lasting products reduces waste.
Shipping & Delivery
Where do you ship to?
We provide free shipping within the UK.
How long does it take to process an order?
All orders are processed within one business day.
When will I receive my order?
Delivery typically takes between five and eight days.
Will I receive tracking information?
Yes. Once your order has been processed, you will receive a confirmation email with tracking details.
What if my order is delayed or lost?
Please contact our support team at support@waltercookware.com.
How can I contact you?
You can reach us anytime at support@waltercookware.co.uk .
Guarantees
What is our return policy?
We offer a 100-day return period. Items must be unused and returned in their original packaging.
Why is titanium superior?
Titanium is non-toxic, lightweight, and extremely strong. It develops a natural patina over time and is highly resistant to heat.
How do I initiate a return?
Please contact our customer support team at support@waltercookware.co.uk
What does our lifetime warranty cover?
The lifetime warranty covers manufacturing defects related to the metal, such as corrosion or deformation.
What if my product arrives damaged?
If your product arrives damaged, contact us immediately for a replacement or refund.














