Shipping Policy

At Walter Cookware, we offer free shipping on all orders within the United Kingdom.
Our goal is to ensure a smooth, reliable and fast delivery experience—so your order arrives quickly and safely.

Processing Time

All orders are processed within 1 working day after being placed.
During this period, your items are carefully prepared, inspected and packaged before being handed over to our delivery partners.
Working days refer to Monday through Friday, excluding bank holidays.

Shipping Time

We currently ship exclusively within the United Kingdom.
Once processed, your order will typically arrive within 5–8 working days.
Delivery times may vary slightly depending on your location and courier performance.

Shipping Confirmation and Tracking

Once your order has been dispatched, you’ll receive a confirmation email containing your tracking number.
You can monitor your delivery status directly through the carrier’s website.
If you encounter any issues with tracking or delivery, our support team is here to help.

Lost or Delayed Orders

While delays are rare, they can occur. If your order hasn’t arrived within the expected delivery window, please contact us.
We will investigate with our shipping partners to resolve the issue and ensure you receive your order.

Order Cancellation

You may cancel your order within 2 hours of placing it.
After this window, your order may already be in transit and can no longer be cancelled.
Please reach out to us as soon as possible if you wish to make changes or cancel.

Contact Us

For questions about shipping or order status, contact us at:
support@walterCookware.co.uk